Terms & Conditions

Service Policy

By submitting your Application, you agree to abide by all terms outlined in this Service Policy.

• Customer Service Agreement
• Acceptable Use Policy
• Appointment of Authorised Representative Form
• Complaint Handling Policy 

Billing Policy

• Billing Policy
• Financial Hardship Policy
• Direct Debit Request Agreement
• Direct Debit Request Form
• Pricing Schedule

Special Campaign

Participation in the following campaign is subject to the Service Policy. By enrolling in the following campaign, you agree to abide by all terms outlined in the Service Policy.

• General Terms and Conditions
• 12-Month Saver Campaign
• 6+6 Smart Saver Campaign
• Cable Internet EOY Special Campaign
• Lynham Network Special Campaign
• Router Instalment Terms
• Friend Referral Campaign
• NBN 500/50Mbps Special Campaign
• Friend15 EOY Special Campaign
• Student2026 Special Campaign
• Extra5 Special Campaign
• T&C Lynham Price Match Campaign v032026
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